Fast, Continuous, Unique
You can serve dozens of customers at the same time from a single Whatsapp number. We have provided the measurement of all messaging and customer representative performances made by your Call Center via Whatsapp. With the distribution algorithm we have developed, we have developed detailed reports and analyzes regarding this communication channel so that you can respond to Whatsapp messages faster. As with other communication channels, we have made all metrics that will help you measure the customer experience for Whatsapp are measurable and instantaneous.
Fast, Easy, Flexxiible, Unique
With Flexxii, you can open multiple Whatsapp accounts on a single system and also allow you to simultaneously reply with multiple customer representatives.
We have developed a proactive message module for you to send promotional, survey and advertising messages to your customers whenever you want.
We have integrated other whatsapp channels to help you continue the communication that started with Whatsapp through communication channels such as video call, phone, e-mail.
We asked you to send or receive Video Messages from your customers for better service.
We wanted to address directions to be easier, we added a location information sharing feature.
We added visual sharing as a module for Customer Service.
We have enabled you to send and receive files such as Excel, PDF, Word, Powerpoint from social media.
Continuous Customer Experience
Streamline seamless customer experiences between your brand and your customers with WhatsApp Business.
We have developed a WhatsApp module so that you can use WhatsApp Business as a permanent and continuous communication tool with real-time and asynchronous calls with our customers.