Change the rules of the game with Flexxii
Fast – WhatsApp CRM
You can serve dozens of customers simultaneously from a single Whatsapp number. We have provided the measurement of all messaging and customer representative performances made by your Call Center via Whatsapp. With the distribution algorithm we have developed, we have developed detailed reports and analyses regarding this communication channel so that you can respond to Whatsapp messages faster. As with other communication channels, we have made all metrics that will help you measure the customer experience are measurable and instantaneous.
Continuous – WhatsApp Automation
Streamline seamless customer experiences between your brand and your customers with WhatsApp Business.
We give you the ability to manage your customer conversations via bots. We’re a team of developers looking for a way to make a difference in people’s lives, and we think we’ve done it. Flexxii will help your customers manage day-to-day things like making reservations, ordering food, paying back loans, and more.
Unique – WhatsApp Commerce
With Flexxii, your business can send messages to customers using WhatsApp’s global reach of 1.5 billion users. It gives you the power of WhatsApp Marketing at your fingertips, without having to spend too much on marketing.
Connecting businesses of all sizes with the world’s most popular messaging app, Flexxii’is the simplest, most affordable way to give customers more power. With Flexxii, businesses can offer customer support 24/7 by answering messages on WhatsApp, making orders easier by sending automated replies and staying connected with their customers with personalised push notifications.
Fast, Easy, Flexxiible, Unique
Flexxii is an OmniChannel platform that transforms sales, marketing, customer service, and other crucial parts of your business using the power of WhatsApp. It is designed to be fast, reliable, and simple to use. With Flexxii, you can do anything, from order to bookings and payments. Stop managing multiple platforms and apps for doing different things…
With Flexxii, you can open multiple Whatsapp accounts on a single system and also allow you to simultaneously reply with multiple customer representatives.
We have developed a proactive message module for you to send promotional, survey and advertising messages to your customers whenever you want.
We have integrated other WhatsApp channels to help you continue the communication that started with Whatsapp through communication channels such as video calls, phone, e-mail.
We asked you to send or receive Video Messages from your customers for better service.
We wanted to address directions to be easier, we added a location information sharing feature.
We added visual sharing as a module for Customer Service.
We have enabled you to send and receive files such as Excel, PDF, Word, Powerpoint from social media.