About Flexxii

Flexxii is a brand of Mawens Business Solutions which generates digital transformation proejects on the customer relationship, customer experience, and customer engagement area.

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London WC1V 6BX United Kingdom
+44 20 8616 7470
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Slide Omnichannel Platform Flexxii is a revolutionary new solution for marketing and customer service. Our Platform and API allow you to access to connect with people via SMS, WhatsApp, Facebook Messenger, Twitter, Web Chat, ... Also, the Smart Panel and Smart Survey allow you to collect data from your web visitors, leveraging mobile identity data and 2FA. c x z j b n r k u

Slide b s Flexxii Smart and flexxiible We made it possible for your customers to reach your Call Center through all communication channels, however, we made customer data central and unique, regardless of which communication channel they came from. 927 HAPPY CLIENTS 533 PROJECT PLANS 375 SPREAD SERVICES

Platform features

Create Smart Automated Journeys With a Omnichannel Customer Engagement Platform. 24/7 Support.

Flexxii live chat allows you to chat with your website visitors. It can increase your support and sales, convert visitors to customers and much more.

Send thousands of text messages anywhere in the world with the Flexxii. Sign up and be sent from the dashboard or API within minutes.

You can trigger flows in the conversations with Flexxii Bot. You can send-receive data from 3rd party software and send this data recipient in text.

Easily customise Flexxii for a better agent experience. Agent's screens can integrate with 3rd party software.

Don't miss your customers' requests/messages from Instagram.

Don't miss your customers' requests/messages from WhatsApp.

Don't miss your customers' requests/messages from Facebook.

Don't miss your customers' requests/messages from Twitter.

Get all info you need to make a sale or support

Messages including a menu with options. This is the simpler and more consistent way for users to make a selection when interacting with a business.

Messages include options — each option is a button. This is a quicker way for users to make a selection from a menu when interacting with a business.

Messages containing a single product or a selection of up to 30 items from a business’ inventory.

Ask your visitors for feedback with Smart Survey. Convert visitors to customers...

E-Mail as a channel like social media. Yes, we did it.

You can use SMS as an authentication mechanism for your systems.

Text is not enough sometimes. So your agent can receive calls for better sales and support operations.

Slide Unique customer experience We have gathered Live Support, E-Mail, Phone, Social Media, Whatsapp communication channels from the current and popular customer communication channels into a single center for you. k b v c

Social Media and WhatsApp enabled CRM, Automation and Commerce tool

OmniChannel Sales, Marketing & Customer Service.

Flexxii’s WhatsApp CRM tool enables you to identify and engage with your customers through their preferred mode of communication. What’s more, it can track and show you customer feedback & sentiment on your company – all in real-time!

Flexxii integrates with WhatsApp and enables you to create automated workflows with 3rd party tools. Be it SMS, e-mail, Social Media, it’s all possible. But that’s not all; you can also create bots and use them for marketing purposes. So go ahead and become a marketing guru with Flexxii and grow.

Flexxii is a B2B WhatsApp Commerce that empowers your sales and marketing with intelligent chatbots. By deploying our Smart Reply & Smart Hook services, you can automate sales and marketing with an easy-to-use and scalable system. Start conversations and increase your sales and conversions now!

Are you struggling to grow your business? Let Flexxii make life easy for you. Whether you’re a service provider, retail store, or any other type of business, Flexxii can help you increase customer acquisition, conversion rates, lead generation, and ultimately grow your bottom line!

Flexxii is a product of Mawens Business Solutions

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